Terms & Conditions

Return & Exchange

As per our policy, we accept return items within 30 days of date of purchase with original receipt. The product must be unused, unpacked and in the same condition that you received it.

Only defective and damaged items can be exchanged. If the product is defective, please send us a picture of the defect along with proof of purchase to customersupport@cozyfeel.com within 15 days of purchase.

Refunds

Your refund will be processed by our accounting team, which generally takes some time for processing. Approved refunds will be credited to your credit card or original method of payment.

For late or missing refunds, please contact us at customersupport@cozyfeel.com

Sale Items

No exchange on sale items.